Privacy & Security

Cricket168 Privacy Policy — Your Data is Safe With Us

Cricket168 treats the protection of members' personal information as its highest priority. This policy clearly outlines what data we collect, how it is used, and how it is kept secure.

Last updated: January 2026
SSL Encryption
No Data Selling
Your data, your control
International standards

This privacy policy applies to the cricket168.biz website and all associated services. By using the platform, you are agreeing to this policy. Please read it carefully.

1 Introduction & Our Commitment

Cricket168 believes privacy is a fundamental right. When you register or play on our platform, you share certain personal information with us. It is our responsibility to ensure that information is handled with care.

This Privacy Policy is our commitment to full transparency — outlining what information we collect, how it is used, who it may be shared with, and what rights you have over your data. At cricket168, protecting your privacy is not just a legal obligation — it is a matter of trust.

In plain terms: Your data is never sold to third parties. It is used solely to provide you with a better experience on our platform.

2 What data is collected

Cricket168 collects two types of information — what you voluntarily provide and what is automatically generated through your use of the platform.

2.1 Information you provide directly

Data Type When it is collected Mandatory?
Full NameAt the time of registrationYes
Email addressAt the time of registrationYes
Mobile NumberAt the time of registrationYes
Date of birthAt the time of registrationYes
National ID numberVerification PeriodWhen Necessary
Payment method detailsDuring deposit/withdrawalYes
AddressVerification PeriodWhen Necessary

2.2 Automatically collected information

  • IP address and location (country level only)
  • Device type, operating system, and browser
  • Time spent on the platform and pages visited
  • Gaming activity and transaction history
  • Login date and time
  • Cookies & Session Data

3 How We Collect Information

Cricket168 collects information through the following methods:

  • Directly via the registration form — What you fill in when creating your account.
  • Under Verification — Documents submitted for identity verification.
  • For payment transactions — From payment gateways during deposits and withdrawals.
  • Through cookies and tracking tools — To improve the user experience.
  • In support communications — Information you provide via live chat or email.

Cricket168 never stores your full password. Passwords are always kept as encrypted hashes.

4 Purpose of Data Use

Cricket168 uses collected data solely for the following purposes:

Account Management

To create your account, verify logins, confirm your identity, and keep your account secure.

Payment processing

To process deposits, withdrawals, and bonus transactions, and to prevent financial fraud.

Customer support

To provide accurate support through tickets, live chat, and complaint resolution.

Platform Improvement

To analyze usage patterns and improve our games, design, and overall service quality.

Communications and notifications

To send important updates, bonus offers, and security alerts.

Legal Compliance

To comply with regulatory requirements and adhere to anti-money laundering (AML) rules.

5 Data sharing policy

Cricket168 shares your personal data with third parties Never sold. However, data may be shared in the following limited circumstances:

  • Payment Processor: Information required by payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
  • Game provider: With licensed providers such as Evolution Gaming and Pragmatic Play to deliver our games.
  • Legal authority: When we are legally compelled to comply with a court order or government investigation.
  • Anti-money laundering: Limited data as required by AML regulatory authorities.
  • Technology service providers: Contracted technology partners who operate the platform — all bound by strict confidentiality agreements.

Important: Any third parties with whom data is shared are required to comply with cricket168's privacy standards. We never sell or transfer your information to advertising companies.

6 Cookies & Tracking Technologies

Cricket168 uses cookies on its website. Cookies are small text files stored in your browser that help make your experience smoother and more personalized.

6.1 Types of Cookies

Cookie typePurposeDuration
Essential cookiesLogin Sessions & SecurityDeleted at the end of the session
Preference CookiesRemembering language & display settings30 Days
Analytics cookiesVisitor statistics and behaviour analytics90 Days
Security cookiesFraud & bot detection7 Days

You can manage cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

7 Data Security Measures

Cricket168 uses industry-leading technology to keep your data secure. Our layers of protection include:

  • SSL/TLS encryption: All data transmissions are secured with 256-bit encryption.
  • Database encryption: Sensitive data at rest is stored in encrypted form.
  • Two-factor authentication (2FA): An extra layer of security for account logins.
  • Firewall & DDoS protection: Our servers are protected against external attacks.
  • Regular security audits: Third-party experts conduct regular system audits.
  • Employee training: cricket168 team members are trained in data protection.

No system is 100% secure. Keep your account password strong, never share it with anyone, and report any suspicious activity to us immediately.

8 Your rights

You have the following rights over your personal information at cricket168:

Right to access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Data portability

You may request a copy of the personal data we hold about you.

Right to Object

You can object to marketing messages or specific types of data processing.

To exercise these rights support@cricket168.biz— Email us. We typically respond within 30 business days.

9 Data retention period

Cricket168 does not retain your data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements:

  • Account information: For the duration your account is active, and up to 5 years after closure.
  • Transaction records: Up to 7 years as required by financial regulators.
  • Log files and security data: Up to 12 months.
  • Support Contact: 2 years after last contact.
  • Cookie Data: As per each cookie's designated expiry period.

Retention periods may be extended in cases of legal obligation or ongoing investigations. Once the applicable period has passed, data is securely deleted or anonymised.

10 Minor protection

Cricket168 strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process any data from minors.

If a minor has accidentally created an account and we become aware of it, that account and all associated data will be deleted immediately.

Parents, please monitor your children's online activity carefully. Contact support if you notice any issues.

11 Privacy Policy updates

Cricket168 may update this privacy policy due to business changes, technological developments, or legal requirements. For any significant changes:

  • Notifications will be sent to your registered email.
  • You will see a notification about changes upon logging into the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

12 Contact us

For any privacy-related questions, concerns, or requests to exercise your rights, please get in touch with us:

Email: support@cricket168.biz
Live chat: Available on the platform 24/7
Response Time: Typically within 24–48 hours

What makes cricket168's privacy policy different?

We don't just write policies — we follow them. Find out how cricket168 genuinely protects your privacy in practice.

End-to-end encryption
Every transaction and piece of personal data is protected with 256-bit SSL encryption — active at every stage from transmission to storage.
Sale of data strictly prohibited
cricket168 never sells your data to advertising companies or third parties. Your information is used only to provide you with our services.
Your data, your control
You can request to view, correct, or delete your data at any time. We respect your rights over your personal information.
Regular security audits
Independent cybersecurity experts regularly audit cricket168's systems. Any vulnerabilities identified are addressed promptly.
Transparent policies in plain language
Our privacy policy is written in plain, straightforward English — no complex legal jargon, no hidden clauses. Everything is stated clearly.
24/7 Privacy Support
Our support team is available around the clock for any questions or concerns about data privacy. Reach out in Bangla and get quick answers.

Privacy FAQs

The most common privacy questions from our members.

No. Your mobile number is used only for account verification, sending OTPs, and important notifications. It is never shared with advertisers or any third parties.

Most personal data is deleted after an account is closed. However, financial transaction records are retained for a legally required period (typically 5–7 years). This data is used solely when required by the relevant authorities.

Your betting history is completely confidential. Only you and cricket168's authorized security team can access it when necessary. This information is never disclosed to anyone without a valid order from law enforcement.

Yes, you can unsubscribe from marketing emails at any time. Simply click the "Unsubscribe" link at the bottom of any email or contact our support team. However, essential notifications related to account security and transactions cannot be disabled.

Only country-level location data (derived from your IP address) is collected — this is required for security and legal compliance. Precise GPS coordinates or detailed address information are never tracked.

Start gaming in a safe environment

Your personal information is completely secure at cricket168. Register today and join Bangladesh's most trusted gaming platform.

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